Skip Navigation LinksForums > SpiraTeam Forums > SpiraTeam Issues & Questi... > New installed Spirateam p...

New installed Spirateam problem RSS Feed

Sunday, December 6, 2015
I just installed SpiraTeam following the guide. And then I accessed the webpage in local, but the problem is I cannot see the upper menu bar from the web page. There is just a black bar without any button.
Do you know what's the problem?
3 Replies
Sarah T.Sarah T.
re: carey sun on Sunday, December 6, 2015
Monday, December 7, 2015
Hi Carey

Usually this is because some of the JavaScript libraries are not loading on the page. The usual solutions are described here:

a) For Windows 2008 Server (R1 or R2) or Windows 7

b) For Windows 2012 Server (R2 or R2)

c) For Windows 8, 8.1 or 10


carey suncarey sun
re: Sarah T. on Monday, December 7, 2015
Monday, December 7, 2015
Thank you Sarah. I double cheked that all these features ware properly installed. But the problem still exists. Do you have more suggestion?
Elise B.Elise B.
re: carey sun on Monday, December 7, 2015
Friday, December 11, 2015
Hi Carey,

Did you get SpiraTeam running yet? If not, please log a Help Desk ticket, so we can give you specific support. Please include the operating system of your server.

  • Started: 12/6/2015
  • Last Reply: 12/11/2015
  • Replies: 3
  • Views: 270
Powered by KronoDesk v1.1.0.15 | © Copyright Inflectra Corporation 2011-2017 | Licensed to Inflectra Corporation.