Forgot Administrator's Password

Tuesday, September 6, 2011
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I changed the Administrator's default password. However, I cannot remember the password and so I cannot log into SpiraTest as Administrator. How can I reset the Administrator's password?
3 Replies
Wednesday, September 7, 2011
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re: abousselot Tuesday, September 6, 2011
You need to reset it through the database. We cannot post the answer on this forum for security reasons, so please email support@inflectra.com for the code.
Thursday, February 15, 2024
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re: inflectra.david Wednesday, September 7, 2011

"security reasons"

Sounds like security of obscurity. If someone can access the database and run sql queries I am pretty owned regardless if they can find an password reset query in the support forum.

I suggest you link to an answer in your knowledgebase.

Wednesday, April 24, 2024
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re: mhtutus Thursday, February 15, 2024

To be fair, adding an additional layer of obfuscation over a secure model is a good idea.

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  • Started: Tuesday, September 6, 2011
  • Last Reply: Wednesday, April 24, 2024
  • Replies: 3
  • Views: 3936