SpiraTeam sync with Jira problem

Thursday, August 4, 2016 9:02:48 AM
Hi,
   Currently we want to sync the Jira with SpiraTeam. We purpose is list below:
1. Sync the requirement with certain issue type with Jira. (When one of them is changed, will be automatically sync to another)
2. Sync incidnent with certain issue type with Jira. (When one of them is changed, will be automatically sync to another)

    We just start to use the Jira Plugin and now what we have done list as below:
1. Edit the "DataSyncService.exe.config" with right value
2. Start the  "Data-Synchronization Service"
3. Download the relevant Jira Plugin Zip file and put to Bin folder after extract them.
4. Configure the "Data Synchronization" in SpiraTeam webpage.

But now we met a problem. When it start to Sync. 

1 Replies
Thursday, August 4, 2016 2:16:20 PM
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re: carey.sun on Thursday, August 4, 2016 9:02:48 AM
Hi Carey

I would log a help desk ticket and include any error messages displayed in the Application Event Log on the Spira server.

Regards

Adam
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