The session was not authenticated

Friday, August 26, 2016 12:40:58 PM

Hi Team,

I am getting the below exception while importing the 10GB size project, from HP QC to SpiraTeam.

*ERROR* Occurred during Import: 'The session was not authenticated, please call the Connection_Authenticate() method first' at mscorlib (

Server stack trace:

at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)

at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs)

at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

My app.config is

<binding name="BasicHttpBinding_IImportExport" closeTimeout="00:01:00"

openTimeout="00:10:00" receiveTimeout="00:10:00" sendTimeout="00:10:00"

allowCookies="true" bypassProxyOnLocal="false" hostNameComparisonMode="StrongWildcard"

maxBufferPoolSize="2147483647" maxBufferSize="2147483647"

maxReceivedMessageSize="2147483647" textEncoding="utf-8"

transferMode="Buffered" useDefaultWebProxy="true" messageEncoding="Text">

<readerQuotas maxDepth="2147483647" maxStringContentLength="2147483647"

maxArrayLength="2147483647" maxBytesPerRead="2147483647"

maxNameTableCharCount="2147483647" />

<transport clientCredentialType="None" proxyCredentialType="None"

realm="" />

</security>

</binding>

</basicHttpBinding>

</bindings>

Thanks,

Venkat.

1 Replies

Monday, August 29, 2016 2:02:26 PM

inflectra.adam

re: venkata.singarapu on Friday, August 26, 2016 12:40:58 PM

Hi Venkat

That means the SpiraTeam session expired during the import. Typically there are several possible causes:

You are using a load balancer with ASP.NET session routing not enabled
You have the IIS application pool set to recycle during the import period
Someone logged in and out of Spira using the same credentials as the importer
You are running multiple imports at once using the same credentials

Regards

Adam

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Started: Friday, August 26, 2016 12:40:58 PM
Last Reply: Monday, August 29, 2016 2:02:26 PM
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