How do I make the Detected Release field on the Incidents screen - NOT required

Wednesday, January 18, 2017
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How do I make the Detected Release field on the Incidents screen - NOT required?
1 Replies
Thursday, January 19, 2017
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re: leighfspira Wednesday, January 18, 2017
Go to Administration > Incidents > Edit Workflows. Click the "Steps" button of the Active Workflow.
For each Step Name (the squares on the left of the screen that appears) that you want to make the field not required, do the following:
  1. Click on the Step Name
  2. Scroll to the Incident Fields table (the first table on the next screen)
  3. Uncheck the right most checkbox for "Detected Release" (the checkbox labeled "required"
  4. Click "Save"

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  • Started: Wednesday, January 18, 2017
  • Last Reply: Thursday, January 19, 2017
  • Replies: 1
  • Views: 2575