number of email threads

Thursday, November 29, 2018
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Hello,

Our SpiraTeam uses a popular public email service send email by SMTP.  Recently the company hosting this SMPT server announced they would no longer accept more than 3 simultaneous connections from a client.  Judging by all the errors in the SpiraTeam logs, SpiraTeam uses more than 3 simultaneous threads to connect frequently.

I can't find anything in the SpiraTeam configuration where the max number of email-sending threads can be set.  Is there some way to set that more secretly?  A registry key, or config file option?

Thanks,

Kevin

2 Replies
Friday, November 30, 2018
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re: kevmill Thursday, November 29, 2018

Hi Kevin,

Unfortunately we don't have such a setting, it would also degrade performance in SpiraTeam most likely by backing up the send requests. I would suggest reducing the number of notifications you have configured to send, switching SMTP provider, or switching to our cloud solution which uses our own email servers instead.

Regards

Jim

Friday, November 30, 2018
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re: inflectra.jimx Friday, November 30, 2018

OK. Not what I wanted to hear, but thanks Jim!

Kevin

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  • Started: Thursday, November 29, 2018
  • Last Reply: Friday, November 30, 2018
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