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Hello,
Our SpiraTeam uses a popular public email service send email by SMTP. Recently the company hosting this SMPT server announced they would no longer accept more than 3 simultaneous connections from a client. Judging by all the errors in the SpiraTeam logs, SpiraTeam uses more than 3 simultaneous threads to connect frequently.
I can't find anything in the SpiraTeam configuration where the max number of email-sending threads can be set. Is there some way to set that more secretly? A registry key, or config file option?
Thanks,
Kevin
Hi Kevin,
Unfortunately we don't have such a setting, it would also degrade performance in SpiraTeam most likely by backing up the send requests. I would suggest reducing the number of notifications you have configured to send, switching SMTP provider, or switching to our cloud solution which uses our own email servers instead.
Regards
Jim
OK. Not what I wanted to hear, but thanks Jim!
And if you have any questions, please email or call us at +1 (202) 558-6885
