Google sheet integration issue

Thursday, April 11, 2019
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When I use the proper URL/username/RSS token I get an error message: "Network error. Please check your username, url, and password. If correct, make sure you have the correct permissions. "

Does anyone have solution on this?

3 Replies
Thursday, April 11, 2019
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re: Satish_kadam Thursday, April 11, 2019

Hi Satish,

If you have tried the usual suspects:

  • The domain is allowed the Security Settings > Allows CORS Domains
  • The login/RSS token is correct
  • The login is not locked-out by repeated failures.

Please log a support ticket

Regards

Adam

Thursday, April 11, 2019
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re: inflectra.david Thursday, April 11, 2019

Hi Adam,

 

  • Have done Security Settings > Allows CORS Domains
  • The login/RSS token is correct

still not able to connect 

 I have logged ticket

Saturday, December 5, 2020
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re: inflectra.david Thursday, April 11, 2019

We are also seeing this issue intermittently especially from our international teams. Are there other guidelines apart from the ones listed above that we should be aware of? We rely on it quite a bit and would love to see the tool be more stable.

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  • Started: Thursday, April 11, 2019
  • Last Reply: Saturday, December 5, 2020
  • Replies: 3
  • Views: 451