Google sheet integration issue

Thursday, April 11, 2019
Avatar

When I use the proper URL/username/RSS token I get an error message: "Network error. Please check your username, url, and password. If correct, make sure you have the correct permissions. "

Does anyone have solution on this?

3 Replies
Thursday, April 11, 2019
Avatar
re: Satish_kadam Thursday, April 11, 2019

Hi Satish,

If you have tried the usual suspects:

  • The domain is allowed the Security Settings > Allows CORS Domains
  • The login/RSS token is correct
  • The login is not locked-out by repeated failures.

Please log a support ticket

Regards

Adam

Thursday, April 11, 2019
Avatar
re: inflectra.david Thursday, April 11, 2019

Hi Adam,

 

  • Have done Security Settings > Allows CORS Domains
  • The login/RSS token is correct

still not able to connect 

 I have logged ticket

Saturday, December 5, 2020
Avatar
re: inflectra.david Thursday, April 11, 2019

We are also seeing this issue intermittently especially from our international teams. Are there other guidelines apart from the ones listed above that we should be aware of? We rely on it quite a bit and would love to see the tool be more stable.

Spira Helps You Deliver Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885

 

Statistics
  • Started: Thursday, April 11, 2019
  • Last Reply: Saturday, December 5, 2020
  • Replies: 3
  • Views: 1449