System Error when editing users

Friday, October 30, 2020

Hi all,

We re-installed SpiraTeam v4.2.0.10 on a new server and pointed it to the same database.

Overall it looks ok except the following two issues:

- System Error while trying to edit User (see below)

- Drop downs do not work


The error we get when editing a user is:

Offending URL: __PageSource: System.Data.EntityMessage: An error occurred while executing the command definition. See the inner exception for details.Stack trace: at System.Data.EntityClient.EntityCommandDefinition.ExecuteStoreCommands(EntityCommand entityCommand, CommandBehavior behavior) at System.Data.Objects.Internal.ObjectQueryExecutionPlan.Execute[TResultType](ObjectContext context, ObjectParameterCollection parameterValues) at System.Data.Objects.ObjectQuery`1.GetResults(Nullable`1 forMergeOption) at System.Data.Objects.ObjectQuery`1.System.Collections.Generic.IEnumerable.GetEnumerator() at System.Linq.Enumerable.SingleOrDefault[TSource](IEnumerable`1 source) at APPLICATION.Business.VaultManager.User_RetrieveWithTaraVault(Int64 userId) at APPLICATION.Web.Administration.UserDetails.LoadAndBindData_TaraVault(Int64 userId) at APPLICATION.Web.Administration.UserDetails.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at APPLICATION.Web.PageLayout.OnLoad(EventArgs e) at APPLICATION.Web.Administration.AdministrationBase.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

1 Replies
Friday, October 30, 2020
re: Montechristos Friday, October 30, 2020

I would recommend logging a support ticket.

Also v4.2.0.10 is very old (5+ years) and not really supported any more.



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  • Started: Friday, October 30, 2020
  • Last Reply: Friday, October 30, 2020
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