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Try to tune the synchronization between SpiraTeam and Jira.
We use SpiraTeam On-Premise and Jira Cloud.
Could you help us with actual instructions for this synchronization.
Didn’t find one on sites:
SpiraDocs has all the instructions you need. Specifically, start here since your SpiraTeam instance is on-premise.
And if you have any questions, please email or call us at +1 (202) 558-6885