SpiraTeam (ALM) slow start performance

Monday, May 22, 2023
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Helo Community,

 

Currently the ALM software takes almost 60 seconds to start (before the login mask appears).

How can I speedup the starting process?

There are no warning/errors in the windows event logs.

Only some Information are displayed from:

  • Search-ProfileNotify (Event-ID 5)
  • Desktop Windows Manager (Event-ID 9027)

 

 

… and a warning from the past.

2 Replies
Monday, May 22, 2023
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re: anti77 Monday, May 22, 2023

This is normal unless you change the IIS setting to avoid the application pool idling.

This is because when there is inactivity, IIS puts the application to sleep. That way it will take 60 seconds to spin back up:

https://serverfault.com/questions/42571/is-there-any-harm-in-disabling-the-idle-timeout-for-an-application-pool

 

Friday, May 26, 2023
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re: inflectra.david Monday, May 22, 2023

Thank you, problem solved.

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And if you have any questions, please email or call us at +1 (202) 558-6885

 

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  • Started: Monday, May 22, 2023
  • Last Reply: Friday, May 26, 2023
  • Replies: 2
  • Views: 412