Timeout during importing tasks from Spira into Excel

Monday, October 29, 2012 9:03:02 AM
Hi,

could you please advise where timeout can be set up for using Excel addin import/export function?
During import getting the following message:

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Error During Import/Export
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The request channel timed out while waiting for a reply after 00:01:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.
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OK   
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thanks a lot
1 Replies
Monday, October 29, 2012 1:33:50 PM
Avatar
re: kcs on Monday, October 29, 2012 9:03:02 AM

Hi Csaba

The timeout value inside the Excel sheet importer cannot be changed currently, however it shouldn't be taking longer than a minute to get some data back. How many test cases are you importing into the Excel sheet? Does it work for small values? You might want to log a help desk ticket to get a faster response on this issue.

Regards

Adam

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