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we discovered a strange behavior today:
1. go to the requirement list, the list may contain nested req/re folder:
2. collapse the root node by clicking on the (-) symbol
3. then click on the refresh button,
4. only subset of rows will be displayed, the root nod will be marked expanded (+)
all rows which have another "created on" date then 4-4-2011 = today (!) will be hidden,
till the user clicks again on the expand/collapse button of the root node.
The set of displayed rows seems also to depend from the actually logged user !??
Firstly, the system does keep track of which user has different filters set and also which nodes they have expanded and collapsed. Are you sure that you don't have a filter active which is causing some of the rows to be hidden?
Also when you do an expand/collapse by clicking the [+] or [-] icon, it only reloads the immediate subload (for speed reasons) whereas clicking Refresh loads the whole list. So if someone else has made changes, it may only show up on Refresh.
Can you try clicking Show Level > Level 1 and then re-expand the folder. Does that help?
And if you have any questions, please email or call us at +1 (202) 558-6885