Thread

Skip Navigation LinksForums > SpiraTeam Forums > SpiraTeam Issues & Questi... > refresh nok in treeviews

refresh nok in treeviews RSS Feed

Monday, April 4, 2011

we discovered a strange behavior today:

1. go to the requirement list, the list may contain nested req/re folder:

2. collapse the root node by clicking on the (-) symbol

3. then click on the refresh button,

4. only subset of rows will be displayed, the root nod will be marked expanded (+) 

all rows which have another "created on" date then 4-4-2011 = today (!) will be hidden,

till the user clicks again on the expand/collapse button of the root node.

The set of displayed rows seems also to depend from the actually logged user !??

Any idea?

2 Replies
Adam SAdam S
re: pascal hoffmann on Monday, April 4, 2011
Monday, April 4, 2011

Firstly, the system does keep track of which user has different filters set and also which nodes they have expanded and collapsed. Are you sure that you don't have a filter active which is causing some of the rows to be hidden?

Also when you do an expand/collapse by clicking the [+] or [-] icon, it only reloads the immediate subload (for speed reasons) whereas clicking Refresh loads the whole list. So if someone else has made changes, it may only show up on Refresh.

Can you try clicking Show Level > Level 1 and then re-expand the folder. Does that help?

pascal hoffmannpascal hoffmann
re: Adam S on Monday, April 4, 2011
Tuesday, April 5, 2011
the filters have been cleared before, that's sure. Displaying just level1 but our user normally not limit the displayed levels to one. The workaround will be to clear the filters again, I will communicate this.
Tagged
Statistics
  • Started: 4/4/2011
  • Last Reply: 4/5/2011
  • Replies: 2
  • Views: 720
Powered by KronoDesk v1.1.0.15 | © Copyright Inflectra Corporation 2011-2016 | Licensed to Inflectra Corporation.