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Assuming that you're using a standard Jenkins build job, the SpiraTeam plugin should automatically send back the results to SpiraTeam. Any errors will be included in the standard Jenkins console log.
However if you're using a Maven project, the plugin will not "see" the build because Maven jobs don't call the same extension points within Jenkins.
If you are using a standard job and it's still not working, I'd recommend logging a help desk ticket with us and provide information on the type of Jenkins job and also any errors reported in the Jenkins console output.
This seems to be a very old thread but now I am using Maven project in Jenkins and I want the Jenkin Build Job results to be updated in SpiraPlan.
I still see the issue. Do you still not have the support for Maven project in Jenkins with SpiraPlan. I am using the plugin version v3.2.1