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1 notification events: notification is not sent when the "comments" field is changed, for all other fields it seems to work
2 notification on transition: is it possible to configure the notification subject line like
for notification events ? "${Product} - Incident (${ID#}) "${Name}" has been changed."
1 notification events: notification is not sent when the "comments" field is changed, for all other fields it seems to work.
That is a known limitation that will be addressed in a future release.
Not for workflow-based notifications, since the notification subject is based on the workflow event.
And if you have any questions, please email or call us at +1 (202) 558-6885
