Email Notifications on new comment

Monday, December 2, 2013 6:36:20 PM
I read in this post that I should be able to get Email notifications when a comment is added to an artifact in the 4.0 version of SpiraTeam.  I have not been able to get this feature to work.

I created a new Event Notification with the following properties:
  •  Event Name: "Tasks: Comments"
  • Artifact Type: Task
  • On Creation? No
  • Active? Yes
  • Subject Line: ${Product} - A comment has been added to Task ${ID#}
  • Artifact Fields: "Comments" checked
  • User / Project Role
    • Artifact Opener or Creator: Checked
    • Artifact Owner: Checked
  • Project Roles:
    • All Unchecked
Please let me know if I'm doing anything wrong

5 Replies
Thursday, December 5, 2013 3:28:46 PM
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re: bleinweber on Monday, December 2, 2013 6:36:20 PM

Hi Ben

There is a known issue in SpiraTeam v4.0 that when a comment is added (and no other field is changed), the email sent out does not contain the last comment. This will be fixed in the v4.1 release, however if this is something different I'd recommend logging a help desk ticket with a description of the issue (and a link to this forum post).

Regards

Adam

Monday, October 26, 2015 11:48:11 AM
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re: inflectra.adam on Thursday, December 5, 2013

Hi,

I know it was long ago, but we have the same problem with the notification for new comments on the test cases out.
Tested with SpiraTet Version 4.1.0.6 and Version 4.2.0.8.
So I'd ask if this bug has been fixed?

Best Regards

Christoph

 

Monday, October 26, 2015 2:22:55 PM
Avatar
re: chilenge on Monday, October 26, 2015
Hi Christoph,

This bug was fixed for some artifacts in version 4.1. But it still exists for Test Sets and Test Cases. I'm sorry for the inconvenience. It's scheduled to be fixed in version 5.0.

Regards,
Elise
Monday, October 26, 2015 2:28:45 PM
Avatar
re: inflectra.elise on Monday, October 26, 2015
OK, thanks for the answer, then we have to wait. The new version is already announced for the end of November. :)

Best Regards
Christoph
Monday, October 26, 2015 2:28:46 PM
Avatar
re: inflectra.elise on Monday, October 26, 2015
OK, thanks for the answer, then we have to wait. The new version is already announced for the end of November. :)

Best Regards
Christoph
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  • Started: Monday, December 2, 2013 6:36:20 PM
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