Incident Report Summary not complete

Friday, October 24, 2014 10:12:34 AM

Hi all,

First of all, I would thank your for your assistance and your product is matching our need perfectly.

Here is my issue :

I do have the SpiraTest 4.0. When i choose to have an incident report summary/detailed and i choose whatever type of file to open with ( for instance i choose Excel 2007 because i want to have answers from the developpement team about the incidents) , the report can be open with Excel but it doesn't bring all the incidents and it stops at lets say #1981 knowing that there are much more than that. What can I do to resolve the problem because my team is unable to report all the incidents.

I tried other PDF or Word but the same problem remains

Thank you and wishing you a good day

1 Replies

Friday, October 24, 2014 4:19:54 PM

inflectra.sarahx

re: walili on Friday, October 24, 2014 10:12:34 AM

Hi Walid

We're glad that you like our product and we're sorry that you're having issues with some of the reports.

I would upgrade to SpiraTest v4.2 and use the MS-Word, MS-Excel 2007+ formats and it will fix your issue.

Regards

Sarah

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Started: Friday, October 24, 2014 10:12:34 AM
Last Reply: Friday, October 24, 2014 4:19:54 PM
Replies: 1
Views: 3043

Incident Report Summary not complete

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