Unnecessary notifications

Thursday, December 4, 2014
Avatar

Can you tell me why this workflow would be sending notifications to anyone (other than the Project Owner) who are not selected to receive them?

There are no separate Notification Events that would trigger these notices.


1 Replies
Monday, December 8, 2014
Avatar
re: TammyT Thursday, December 4, 2014
Hi Tammy,

When the transition in your screenshot is executed, a notification should go to everyone who has the Project Owner role in the current project.

Are you saying that it is sending additional notifications? If so, would you mind creating a Help Desk ticket for it? Please include the header information from one of the extra notifications. (It includes details that are extremely useful for troubleshooting.)

Thanks!
Elise

Spira Helps You Deliver Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885

 

Statistics
  • Started: Thursday, December 4, 2014
  • Last Reply: Monday, December 8, 2014
  • Replies: 1
  • Views: 2142