Excel Import Export generates an Timed Out Error

Tuesday, April 26, 2016 5:44:47 PM
Like the title says, when running the Excel import/Export for Excel 2007, we get a timed out error:

How to recreate error:
  1. Set myself as owner of test case.
  2. Open up excel template.
  3. Connect to SpiraTest.
  4. Click the Test Runs sheet.
  5. Select the Project and Test Runs as artifact.
  6. Click "Import".
  7. Test case and steps are imported into excel.
  8. Change the status for steps to pass and some failed with actual result.
  9. Click "Export"
  10. The Exporting data to Spira pops up.
  11. Gets half way then hangs. 
  12. After about 20 seconds this error pops up.

2 Replies
Tuesday, April 26, 2016 5:48:15 PM
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re: East on Tuesday, April 26, 2016 5:44:47 PM
Hello

I would recommend logging a help desk ticket for a specialized issue such as this.

There could be many factors causing this.

Regards

Adam
Tuesday, April 26, 2016 5:51:39 PM
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re: inflectra.adam on Tuesday, April 26, 2016
Will do. Thanks!
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