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Wednesday, May 11, 2016

Hi Team,

I am using spira test for the test management. whenever I tried to expand the collapsed folder of test case ,It does not show me the test cases inside the test case folder. Can someone  kindly assist on this issue. Thanks in advance

4 Replies
Sarah T.Sarah T.
re: Ajit Sukale on Wednesday, May 11, 2016
Friday, May 13, 2016
Hi Ajit

I would recommend that you send us a help desk ticket and include a screenshot of the issue.

Regards

Sarah
Ajit SukaleAjit Sukale
re: Sarah T. on Friday, May 13, 2016
Monday, May 16, 2016
Hi Sarah,

I have raised Ticket TK29942 for the same and also attached screenshots. Please have a look.


Thanks,

Ajit
Ajit SukaleAjit Sukale
re: Ajit Sukale on Monday, May 16, 2016
Wednesday, May 18, 2016

Any update on this thread please?


Elise B.Elise B.
re: Ajit Sukale on Wednesday, May 18, 2016
Friday, May 20, 2016
My colleague Simon replied to your Help Desk ticket on the 16th. Didn't you receive it? I pasted his message below:

Dear Ajit,

There is a bug that can sometimes cause this. We have fixed it for the upcoming 5.0 release. However, you can fix this yourself by selecting "All Levels" from the "Show Levels" dropdown, refreshing the page, then collapsing/expanding the relevant folder again.

Best wishes,

Simon
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  • Started: 5/11/2016
  • Last Reply: 5/20/2016
  • Replies: 4
  • Views: 309
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