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I'm trying to import from testlink using the migration tool available at https://www.inflectra.com/Downloads/TestLinkImporterSetup.msi
When I attempt to authenticate I get the following errors. Any ideas?
"Response from server does not contain valid XML."
First, I recommend double-checking that the URL and API key that you have entered are correct. Please see this Blog post and the user Manual (chapter 12) for more details. You might also want to see if any errors are logged in Testlink.
If you are still having trouble, please log a ticket in our Help Desk, and we'll be able to give you more-specific assistance. Make sure to include screenshots of the relevant details. Thanks!
Thank you for the response. The blog post appears to be an announcement for the migration tool without any specific technical details. The manual is what I have been using to get to this point. Unfortunately, there are not troubleshooting tips or tricks in the manual. The instructions are basically to enter in the Testlnk URL and API key and it should work. Alas, it does not. I actually attempted to put a screen shot in my original post here. It appears to not permit pasting screen shots.
I have also attempted to import via the Excel add-in and the template. I was able to generate XML from Testlink, but it format is inconsistent with that of the Excel import template. The same manual include instructions for importing the *completed* templated into Spira, but says nothing about how to get the XML from TestLink properly formatted to align with the Spira provided Excel template.
In the ticket there was a screenshot that had an HTTPS URL for connecting to TestLink with the browser, but HTTP was being used in the connection through our migration tool.
So we recommended that they check the URL is the same, including the use of HTTP vs HTPS.
And if you have any questions, please email or call us at +1 (202) 558-6885