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We would like to have the graphs on the reporting tab report on severity instead of priority.
Since this can't be changed, we were wondering how other users are reporting on severity.
Anyone have any ideas?
We plan on adding severity as an option in the future?
You could also run the Incident Summary Report in Excel format and use Excel's graphs instead.
And if you have any questions, please email or call us at +1 (202) 558-6885