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Hi Isabell
If the installer doesn't display the "Upgrading your installation to v4.0" on the first page of the wizard, it means that it cannot detect the existing v3.2 installation. This can happen if the files and database were just copied onto the machine from another server.
Unfortunately the proposed steps won't work because the database backup will still be in the v3.2 format. The solution is:
Regards
Adam
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