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Update from Version v3.2 to 4.0 and Patch

Monday, January 21, 2013

innoForce2

Hello,

currently we are using Version 3.2. In the manual it says if you start the installer it automatically detects if you there is Spira installed on the computer but when I run it it didnt.

So how should I install the new version optimally?

1. Backup DB

2. Install

3. Restore DB Backup?

And then just run the patch for version 4.0?

Thank you in Advance

2 Replies

Tuesday, January 22, 2013

inflectra.david

re: innoForce2 Monday, January 21, 2013

Hi Isabell

If the installer doesn't display the "Upgrading your installation to v4.0" on the first page of the wizard, it means that it cannot detect the existing v3.2 installation. This can happen if the files and database were just copied onto the machine from another server.

Unfortunately the proposed steps won't work because the database backup will still be in the v3.2 format. The solution is:

Backup 3.2 database and attachments folder
Uninstall v3.2 or if not listed in control panel, just delete the database
Install v3.2 as a clean installation
Delete the empty v3.2 database and restore back your v3.2 database
Now run the v4.0 installer and it will now correctly detect and upgrade your v3.2 installation to v4.0.

Regards

Adam

Monday, January 28, 2013

innoForce2

re: inflectra.david Tuesday, January 22, 2013

Will try that. Thx Adam!

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Started: Monday, January 21, 2013
Last Reply: Monday, January 28, 2013
Replies: 2
Views: 2201

Update from Version v3.2 to 4.0 and Patch

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