Timeout when opening Testing Tab

Monday, January 28, 2013
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When a user is trying to open up the testing tab within Spiratest 3.2, it will give this error 'System.Data.SqlClient.SqlException: Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.'

The weird part is that this is only happening for one user and not the others.  We have tested this scenario using the same computer with the same roles and 1 user can get the test cases to load and the other user cannot.

 

2 Replies
Tuesday, January 29, 2013
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re: lana Monday, January 28, 2013

Hi Iana

Please follow these steps to fix the issue:

https://www.inflectra.com/Support/KnowledgeBase/KB10.aspx

Regards

Adam

Friday, April 5, 2013
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re: lana Monday, January 28, 2013
Hello,

We encountered the same issue in some PCs where this did not exist in others.
We cleaned the cash memory and the cookies from the browsers in the PCs where this timeout occurred and the problem was solved.

I hope this helps you too.

Regards,
Fotini CHARPIDI
Test Team Leader
Intrasoft International
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  • Started: Monday, January 28, 2013
  • Last Reply: Friday, April 5, 2013
  • Replies: 2
  • Views: 1302