How do I get a copy of the Server Event Log?

Wednesday, April 27, 2011 6:02:14 PM

If you receive an error when using SpiraTest, our support team may ask you for a copy of your server's Event Log. The way to obtain the file is different depending on which Operating System you are running SpiraTest on.

2 Replies
Wednesday, April 27, 2011 6:03:31 PM
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re: inflectra.adam on Wednesday, April 27, 2011 6:02:14 PM

On Windows XP and 2003 Server:

  1. Go Control Panel > Administrative Tools
  2. Click on Event Viewer
  3. Right-click on the Application Log and choose Save As
  4. Save the event log as "Filename.EVT" using the .EVT format
  5. Compress the log in a zipfile
  6. Email it to Inflectra Support
Wednesday, April 27, 2011 6:06:17 PM
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re: inflectra.adam on Wednesday, April 27, 2011 6:02:14 PM

On Windows Vista, 7 and 2008 Server:

  1. Go Control Panel > Administrative Tools
  2. Click on Event Viewer
  3. Expand the section called "Windows Logs"
  4. Right-click on the Application Log and choose "Save All Events As"
  5. Save the event log as "Filename.EVTX" using the .EVTX format
  6. Compress the log in a zipfile
  7. Email it to Inflectra Support
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