Forums > SpiraTest Forums > SpiraTest Issues & Questi... > Cannot Import Tests - Exc...
It sounds like you have followed the correct steps, except for actually running the SpiraTest MS-Office Add-Ins MSI installation package itself. This is separate to the VSTO installer.
If you did install both the VSTO and Add-In itself, can you please log a support help desk ticket and either paste in the contents of this forum post or just include a link to it.
That way we can provide more personalized support.
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