Unable to install SpiraTest. Message says .net framework needed when it's already installed

Tuesday, August 6, 2013 9:14:44 PM
I am trying to install SpiraTest v 4.0 but as soon as I click install, I get error message saying "You must install Microsoft .Net framework 4.0.30319" 

I have checked my registry entries and installed software and I have .et framework version 4.0.30319 installed.

Not sure how to proceeed here?
2 Replies
Wednesday, August 7, 2013 2:41:02 PM
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re: akshit78 on Tuesday, August 6, 2013 9:14:44 PM

Hi Akshit

Could you please send a message to support@inflectra.com or raise a help desk item on our website. This will be easier to handle than through the forums.

Regards

Adam

Wednesday, August 7, 2013 2:43:08 PM
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re: akshit78 on Tuesday, August 6, 2013 9:14:44 PM
Hi,

We can help you with this more easily if you create a Help Desk ticket. Include as much detail as possible. For example, do you have a previous version of SpiraTest and you are upgrading it? Or is it a new installation? What operating system are you installing it on? Please also include a screenshot of the error message if possible.

Thanks.
Elise
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  • Started: Tuesday, August 6, 2013 9:14:44 PM
  • Last Reply: Wednesday, August 7, 2013 2:43:08 PM
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