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SpiraTest v4.0 Timeout Error

Tuesday, September 24, 2013

hamzah.saleem

Hi,

One of our users is experiencing the following error message when accessing the Test Cases module (which currently contains around 4000+ test cases):

Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

He seems to be the only one experiencing this issue. We have tried to clear the cache on his machine however the same problem exists. Is there anything else we can try?

The version of SpiraTest we are using is 4.0.

Regards,

Hamzah

1 Replies

Tuesday, September 24, 2013

inflectra.david

re: hamzah.saleem Tuesday, September 24, 2013

Hamzah Saleem

Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

Hi Hamzah

If you ever see SqlTimeout errors, please rebuild the SQL Server database indexes using these commands:

https://www.inflectra.com/Support/KnowledgeBase/KB10.aspx

Regards

Adam

Spira Helps You Deliver Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885

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Started: Tuesday, September 24, 2013
Last Reply: Tuesday, September 24, 2013
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SpiraTest v4.0 Timeout Error

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