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Spira Unavailable between certain times

Friday, October 11, 2013

Matt1997

Our SpiraTest becomes unavailable after 7 p.m. and then isn't available again until 6 a.m. If we try to access it during these times, we get an 'Authorization' error. Our IT manager swears that it isn't something he has implemented, so I'm wondering if there;s somewhere within Spira that availability times can be configured.

Thanks

Matt

1 Replies

Friday, October 11, 2013

inflectra.david

re: Matt1997 Friday, October 11, 2013

Hi Matt

There's nothing in SpiraTest that would account for this as far as we are aware. You can try sending us a help desk ticket with a screenshot of the error message, but I suspect that it's related to your IT infrastructure / policies.

Regards

Adam

Spira Helps You Deliver Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885

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Started: Friday, October 11, 2013
Last Reply: Friday, October 11, 2013
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Spira Unavailable between certain times

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