Spira Unavailable between certain times

Friday, October 11, 2013 12:09:19 AM
Our SpiraTest becomes unavailable after 7 p.m. and then isn't available again until 6 a.m.  If we try to access it during these times, we get an 'Authorization' error.  Our IT manager swears that it isn't something he has implemented, so I'm wondering if there;s somewhere within Spira that availability times can be configured.

Thanks

Matt
1 Replies
Friday, October 11, 2013 1:19:38 AM
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re: Matt1997 on Friday, October 11, 2013 12:09:19 AM

Hi Matt

There's nothing in SpiraTest that would account for this as far as we are aware. You can try sending us a help desk ticket with a screenshot of the error message, but I suspect that it's related to your IT infrastructure / policies.

Regards

Adam

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