SpiraTest not loading on some browsers

Tuesday, November 19, 2013
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Hi All,

 

Not sure if any of you facing this issue but from past 3-4 days my Incidents/Test Cases etc section on Spiratest is not loading on some browsers like FF,Chrome. Able to login and shown My Dashboard page but when on click on Test Cases/Incidents/Reporting tab the loading icon just keeps on revolving and does not load page even after waiting for a long time.

It was working fine on IE10 till yesterday but today I am facing this issue on IE10 also.

Can someone pls help me on this as it might be due to some missing plugin or something?

 

Thanks,

Anuj

1 Replies
Wednesday, November 20, 2013
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re: bhakan Tuesday, November 19, 2013

Hi Anuj

Sorry to hear about this, could you log a support ticket and include a screenshot of what's happening... The application is pure DHTML/AJAX and doesn't use any plugins apart from one for screenshot capture...

Is this a hosted subscription or an on-premise installation?

Regards

Adam

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And if you have any questions, please email or call us at +1 (202) 558-6885

 

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  • Started: Tuesday, November 19, 2013
  • Last Reply: Wednesday, November 20, 2013
  • Replies: 1
  • Views: 1978