unable to connect to server. there was no eendpoint listening error

Thursday, August 31, 2017

Hello Team,


I have installed installed ExcelAddin for SpiraTeam on my system

ExcelAddIn Version: MsOffice2010AddInsSetup

MS Office Version: 2016


When I try to connect to SpiraTeam using the Add-in, it throws an error "Unable to connect to server. The error message was, there was no endpoint listening at "https://<hostname>/SpiraTeam/Services/v5_0/SoapService.svc" that could accept the message. This is often caused by an incorrect address or SOAP action."

When I launch SpiraTeam in web using the URL, it works perfectly fine..

May I request you to please provide your support for the same.




3 Replies
Thursday, August 31, 2017
re: Aakash Bansal Thursday, August 31, 2017

Hi Aakash 

That sounds like one of two things:

  • The Excel Add-In is designed for SpiraTest v5.0 or later and you are running an earlier version, OR
  • You are using an HTTP proxy server which is not correctly routing the traffic.



Friday, September 1, 2017
re: inflectra.jimx Thursday, August 31, 2017

Hello Jim,


Thanks for the response. May i know where can I get the Add-In for Version 4.0.

When I go to the URL "https://www.inflectra.com/SpiraPlan/Downloads.aspx", I could only get it for version 5.0.


It would be helpful if you provide me the URL where the add-ins for the older versions are present.




Friday, September 1, 2017
re: bansalaakash113@gmail.com Friday, September 1, 2017

Hi Aakash,


Sure, the older Add-In is available here:  KB222




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  • Started: Thursday, August 31, 2017
  • Last Reply: Friday, September 1, 2017
  • Replies: 3
  • Views: 8666