Articles Tagged 'kronodesk'

Articles
Tuning SQL Server Databases using SQL Engine Tuning Advisor

The SQL Server Database Engine Tuning Advisor examines how queries are processed in the databases you specify, and then recommends how you can improve query processing performance by modifying database structures such as indexes, indexed views, and partitioning. This can be used by on-premise customers to improve the performance of their Spira and KronoDesk instances.

Installing Spira or KronoDesk with a large SQL Server model database size

When you are installing SpiraTest, SpiraTeam, SpiraPlan or KronoDesk on a database server with a large 'model' database sometimes the install will fail because the initial Spira/KronoDesk database is not large enough to contain your model database. This article provides the solution

Extracting the tickets and attachments from a KronoDesk cloud instance

Sometimes customers want to download their list of tickets and file attachments. This article explains how to read the data that we provide.

SpiraTeam and KronoDesk - Upgrade Questions

One of the benefits of using Inflectra software is that you get unlimited upgrades for the first year and as long as you maintain an active service plan. This articles describes the process for upgrading your installation of SpiraTest, SpiraPlan, SpiraTeam or KronoDesk to the latest version. It also answers many common questions about the process.

iKD-100: KronoDesk Fundamentals Certification

This article enumerates the different skills you need to be self-certified at the training course: KronoDesk iKD-100 fundamentals. The article includes the list of skills in a readable format as well as a downloadable spreadsheet that you can fill out.

How to Import Data into KronoDesk from MS-Excel
This article describes the steps for importing data from an Excel spreadsheet into KronoDesk. You can use this to import help desk tickets and notes.