Articles Tagged 'logs'

Articles
Where to find Rapise installation logs

In rare cases Rapise installation fails. There may be different reasons for this including AV software, security configuration or corrupted Windows system. To help Rapise team to find out the root cause you may zip and share Rapise installation logs.

Where does Rapise log errors?

Sometimes when you are using Rapise, you see an error on the screen, or something doesn't work as expected. In that case, our support team will need a copy of the log file that is likely to contain the error message. This article explains how to get that log file.

Viewing Rapise logs in Spira

When you execute Rapise tests via Rapise Launcher - test reports and logs are automatically uploaded to Spira. But verbose level is always set to Level 1 by Rapise Launcher. If you need more detailed log set verbose to 2 or 3 in test case properties.

How does Rapise detect if a dialog is already open?

There are several ways to find if something is already on the screen, this article explains some of the options.

Exporting Event Logs for Support

This article describes how to export server Event Logs when requested by support.