Thread

Skip Navigation LinksForums > Integrations & Plug-Ins > Bug Tracker Data-Sync Int... > Unable to connect to Spir...

Unable to connect to SpiraTeam Project RSS Feed

Wednesday, July 27, 2011
I am running a trial version of SpiraTeam 3.1 and using the Data Sync Service with the Jira plugin.

Originally everything was running fine until randomly yesterday afternoon the Data Sync Service started coming up with this error:

Unable to connect to SpiraTeam project, please check that the SpiraTeam login has the appropriate permissions

I have already triple-checked the exe.config file and made sure the username and password were correct. I have also checked the permissions on the user both in SpiraTeam and in Jira. 
1 Replies
Adam SAdam S
re: Frank Heller on Wednesday, July 27, 2011
Tuesday, August 2, 2011
Could you send a copy of the DataSyncService.exe.config file to support@inflectra.com with a copy of this forum posting.
Tagged
Statistics
  • Started: 7/27/2011
  • Last Reply: 8/2/2011
  • Replies: 1
  • Views: 1309
Powered by KronoDesk v1.1.0.15 | © Copyright Inflectra Corporation 2011-2016 | Licensed to Inflectra Corporation.