Unable to connect to SpiraTeam Project

Wednesday, July 27, 2011
I am running a trial version of SpiraTeam 3.1 and using the Data Sync Service with the Jira plugin.

Originally everything was running fine until randomly yesterday afternoon the Data Sync Service started coming up with this error:

Unable to connect to SpiraTeam project, please check that the SpiraTeam login has the appropriate permissions

I have already triple-checked the exe.config file and made sure the username and password were correct. I have also checked the permissions on the user both in SpiraTeam and in Jira. 
1 Replies
Tuesday, August 2, 2011
re: frheller Wednesday, July 27, 2011
Could you send a copy of the DataSyncService.exe.config file to support@inflectra.com with a copy of this forum posting.

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  • Started: Wednesday, July 27, 2011
  • Last Reply: Tuesday, August 2, 2011
  • Replies: 1
  • Views: 3223