Cloud SpiraTeam to Cloud JIRA bug synchronisation issue

Wednesday, September 19, 2018 12:46:46 PM

Hi,

We have a cloud solution for SpiraTeam and JIRADataSync configured with our JIRA cloud instance.

We are currently having an issue with synchronization of  defects created in SpiraTeam ported over to JIRA. Currently the JIRADataSync plugin has been configured and i can see that all defects raised in JIRA are syncing into SpiraTeam however I had created a defect in SpiraTeam and this was not created in JIRA.

Is there any additional steps needed to activate the creation of the defects in SpiraTeam being successfully synced to JIRA?

2 Replies
Wednesday, September 19, 2018 1:22:10 PM
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re: kevin.mavely on Wednesday, September 19, 2018 12:46:46 PM

Hi Kevin,

We cannot really answer this through the public forums.

Please log a help desk ticket and we can assist you.

Regards

Adam

Wednesday, September 19, 2018 2:39:40 PM
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re: inflectra.adam on Wednesday, September 19, 2018

Thanks Adam.

Done.

 

Kind Regards,

Kevin.

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  • Started: Wednesday, September 19, 2018 12:46:46 PM
  • Last Reply: Wednesday, September 19, 2018 2:39:40 PM
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