ImportExport Web Service: is there a RemoteComment for IN?

Friday, October 5, 2012 1:38:46 PM


We would like to automaticaly import comments on IN, RQ or TK....but apparently there is no RemoteComment available for Incidents in the online documentation (


am I right and if it's the case, how can we managed this use case?



4 Replies
Friday, October 5, 2012 1:46:26 PM
re: ogarrigues on Friday, October 5, 2012 1:38:46 PM
 Actually, there is Release_CreateComment, Requirement_CreateComment, Task_CreateComment, TestCase_CreateComment and TestSet_CreateComment but no Incident_CreateComment.  Is it intentionnaly missing or can e use another function by setting the artifact ID to an incident ?
Thursday, October 11, 2012 9:49:02 AM
re: nicolas.bernier on Friday, October 5, 2012

Do you have a ideas, spira guys? it's becoming important for us as we are migrating our incidents from bugzilla to spira with several scripts in our code which added comments.....

Friday, October 12, 2012 6:46:07 AM
re: ogarrigues on Thursday, October 11, 2012

We'll finaly used a custom edit field dedicated to the's accessible through webservice and there isn't size limitation apparently.


Wednesday, October 17, 2012 5:20:49 PM
re: ogarrigues on Friday, October 12, 2012

Hi Folks

There is a function called Incident_AddResolutions(...) - see

That is actually the function to use. Incidents have comments called "Resolutions" (the name changed after the API was written).



PS. For urgent enquires we recommend using the help desk rather than the forums as Inflectra personnel do not check the forums as frequently.

  • Started: Friday, October 5, 2012 1:38:46 PM
  • Last Reply: Wednesday, October 17, 2012 5:20:50 PM
  • Replies: 4
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