ImportExport Web Service: is there a RemoteComment for IN?

Friday, October 5, 2012
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Hello,

We would like to automaticaly import comments on IN, RQ or TK....but apparently there is no RemoteComment available for Incidents in the online documentation (http://www.inflectra.com/SpiraDemo3/Services/v3_0/ImportExport.aspx).

RemoteComment

am I right and if it's the case, how can we managed this use case?

Regards

 

4 Replies
Friday, October 5, 2012
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re: ogarrigues Friday, October 5, 2012
 Actually, there is Release_CreateComment, Requirement_CreateComment, Task_CreateComment, TestCase_CreateComment and TestSet_CreateComment but no Incident_CreateComment.  Is it intentionnaly missing or can e use another function by setting the artifact ID to an incident ?
Thursday, October 11, 2012
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re: nicolas.bernier Friday, October 5, 2012

Do you have a ideas, spira guys? it's becoming important for us as we are migrating our incidents from bugzilla to spira with several scripts in our code which added comments.....

Friday, October 12, 2012
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re: ogarrigues Thursday, October 11, 2012

We'll finaly used a custom edit field dedicated to the changeset...it's accessible through webservice and there isn't size limitation apparently.

Regards

Wednesday, October 17, 2012
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re: ogarrigues Friday, October 12, 2012

Hi Folks

There is a function called Incident_AddResolutions(...) - see http://www.inflectra.com/SpiraDemo3/Services/v3_0/ImportExport.aspx?operation=Incident_AddResolutions

That is actually the function to use. Incidents have comments called "Resolutions" (the name changed after the API was written).

Regards

Adam

PS. For urgent enquires we recommend using the help desk rather than the forums as Inflectra personnel do not check the forums as frequently.

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  • Started: Friday, October 5, 2012
  • Last Reply: Wednesday, October 17, 2012
  • Replies: 4
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