Skip Navigation LinksHome Page > Forums > Integrations & Plug-Ins > Data Importers > ImportExport Web Service:...
We would like to automaticaly import comments on IN, RQ or TK....but apparently there is no RemoteComment available for Incidents in the online documentation (http://www.inflectra.com/SpiraDemo3/Services/v3_0/ImportExport.aspx).
am I right and if it's the case, how can we managed this use case?
Do you have a ideas, spira guys? it's becoming important for us as we are migrating our incidents from bugzilla to spira with several scripts in our code which added comments.....
We'll finaly used a custom edit field dedicated to the changeset...it's accessible through webservice and there isn't size limitation apparently.
There is a function called Incident_AddResolutions(...) - see http://www.inflectra.com/SpiraDemo3/Services/v3_0/ImportExport.aspx?operation=Incident_AddResolutions
That is actually the function to use. Incidents have comments called "Resolutions" (the name changed after the API was written).
PS. For urgent enquires we recommend using the help desk rather than the forums as Inflectra personnel do not check the forums as frequently.