Adding comments - Incidents

Friday, October 21, 2022
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So when changing the status of an incident, the Save button turns Orange like you are able to Save, but this message pops up: “You need to enter a value for Comment”

I actually added the comment in the comment section and pressed Save and the message appeared once again: “You need to enter a value for Comment”

Then I realized by mistake, that if I put in a comment in the comment section BUT did not actually add it to the comment section, so just leave the comment there in the box and press Save, it will actually work.

Is this how it is supposed to work or is this expected to change in the next releases?

 

3 Replies
Friday, October 21, 2022
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re: ptoms1245 Friday, October 21, 2022

What version of Spira are you using?

We sorted this out a few versions back:

https://inflectra.com/Ideas/Entry/why-we-removed-the-add-comment-button-spira-7-0-1359.aspx

Friday, October 21, 2022
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re: inflectra.david Friday, October 21, 2022

We are still using 6.16. But I can see that it has been fixed in 7.1.0 - Thanks. 

Friday, October 21, 2022
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re: ptoms1245 Friday, October 21, 2022

You are most welcome

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