Notifications for custom fields changed - Incidents

Monday, January 9, 2023
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Is there an option where - A Custom Field is changed and a notification can be triggered based on the property of the custom field that was changed?

Currently, the notification events trigger an email only when a system mandatory field is changed. The field tokens do not have the option to add custom fields. 

Please advise. 

2 Replies
Monday, January 9, 2023
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re: ptoms1245 Monday, January 9, 2023

Not currently I'm afraid.

We have an open enhancement for this.

Monday, January 9, 2023
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re: inflectra.david Monday, January 9, 2023

Is it planned to be implemented sometime this year? 

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  • Started: Monday, January 9, 2023
  • Last Reply: Monday, January 9, 2023
  • Replies: 2
  • Views: 143