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Unable to login to SpiraTest after a fresh installation RSS Feed

Friday, July 17, 2015


We have SpiraTest version 3.1.   SpiraTest was re-installed from scratch.

When I tried to login using the credentials as specified in the documentation (Username: Administrator and Password: PleaseChange)

I got the following error message: “Invalid user name or password entered, please try  again”.

I would be very grateful if you could advise regarding the issue described above.    

Many thanks,

2 Replies
Adam SAdam S
re: Youcef Mostefai on Friday, July 17, 2015
Monday, July 20, 2015

You should try:

Login: administrator (lowercase)
Password: PleaseChange (mixed case)

If that doesn't work, please can you log this as a help desk ticket and we'd be more than happy to assist you.


Youcef MostefaiYoucef Mostefai
re: Adam S on Monday, July 20, 2015
Tuesday, July 28, 2015
Hi Adam,

I have tried it and also tried other combinations  and it did not work.

I will log the issue  as a help desk ticket.

Many thanks,

  • Started: 7/17/2015
  • Last Reply: 7/28/2015
  • Replies: 2
  • Views: 314
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