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Email Notification on Incident Change - token for author of change RSS Feed

Tuesday, September 27, 2011

I try to customize the notification template for incident change to include the author of the change.

I would like to have a a message like

Incident ${Name} in project "${ProjectName}" has been changed by ${XXX}

Neither $NotifyTo, $Owner nor $Opener seem to do this.
Is there any other token ?



1 Replies
Adam SAdam S
re: F DR on Tuesday, September 27, 2011
Tuesday, October 4, 2011
What happens when you use the Owner field? That will contain the name of the person that was assigned the incident? There is not a separate token (currently) for the person making the change.
  • Started: 9/27/2011
  • Last Reply: 10/4/2011
  • Replies: 1
  • Views: 467
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