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Modification on notification templates not saved

Friday, March 18, 2011

It appear that sometimes modifications on notification templates are not saved, although the update button was clicked after having modified the template and the confirmation message "templates was saved" was displayed. Especially when the modification has been done using the full screen editor. The phenoma occurs with any internet option " temporary internet file/search for newer page version"

3 Replies

Friday, March 18, 2011

inflectra.steve

re: kagel Friday, March 18, 2011

pascal hoffmann
It appear that sometimes modifications on notification templates are not saved, although the update button was clicked after having modified the template and the confirmation message "templates was saved" was displayed. Especially when the modification has been done using the full screen editor. The phenoma occurs with any internet option " temporary internet file/search for newer page version"

Hello -

There was a known issue in relation to occurrences like this - please make sure you're on the latest version and patch of the application, it should fix your issue.

Tuesday, March 22, 2011

kagel

re: inflectra.steve Friday, March 18, 2011

we have installed 3.0 with patch 12, the problem occurs nevertheless ..?

Tuesday, March 22, 2011

inflectra.steve

re: kagel Tuesday, March 22, 2011

Hey -
Please contact us at support@inflectra.com, and send us screenshot and steps of what you're doing, as we'll have to look into this for you.