Skip Navigation LinksHome Page > Forums > SpiraTest Forums > SpiraTest Issues & Questi... > How to sync incident agai...

How to sync incident again after deleting from JIRA

Monday, February 29, 2016

jira

synchronization

Naina

I have created incident in spirateam which is synced with JIRA. Now i have deleted synced incident from JIRA.

How i will get same deleted incident in JIRA again?

And one more question is that after deleting bug from JIRA why jira key and Jirasync Id is showing in Spirateam on same deleted bug?And what is the possible way to sync again to same deleted bug?

1 Replies

Monday, February 29, 2016

inflectra.david

re: Naina Monday, February 29, 2016

Hi Naina

The solution is to:

Login to SpiraTest as a project owner (of the project in question)
Locate the incident in SpiraTest
Blank out the value of the special 'JIRA Data Sync ID' field in SpiraTest
Click 'Force Resync' in the Data Synchronization administration
Now the incident will get resynched with JIRA.

Regards

Adam

Spira Helps You Deliver Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885

Statistics

Started: Monday, February 29, 2016
Last Reply: Monday, February 29, 2016
Replies: 1
Views: 1481

How to sync incident again after deleting from JIRA

Spira Helps You Deliver Quality Software, Faster and With Lower Risk

Edit Thread

Edit Message

Search Results