Upgrade from 3.2 to 4.0: report problems

Monday, February 11, 2013 10:45:35 AM
Hi,
I have just upgraded SpiraTest from 3.2 to 4.0.
When I try to open report page, I have the following message:
A system error has occurred... Please click on the 'My Page' link to return to the application
Offending URL: __Page
Source: System.Web
Message: Cannot deserialize the blob of personalization data associated with the current page. Parameter name: data
Stack trace: at System.Web.UI.WebControls.WebParts.BlobPersonalizationState.DeserializeData(Byte[] data) at System.Web.UI.WebControls.WebParts.BlobPersonalizationState.get_UserState() at System.Web.UI.WebControls.WebParts.BlobPersonalizationState.ApplyPersonalization(Control control, String personalizationID, Boolean isWebPartManager, PersonalizationScope extractScope, GenericWebPart genericWebPart) at System.Web.UI.WebControls.WebParts.BlobPersonalizationState.ApplyWebPartManagerPersonalization() at System.Web.UI.WebControls.WebParts.WebPartManager.TrackViewState() at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

How can I correct this problem?
Thank you

Nathalie
2 Replies
Monday, February 11, 2013 8:32:00 PM
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re: CP on Monday, February 11, 2013 10:45:35 AM

Hi Nathalie

Please follow these steps: http://www.inflectra.com/Support/KnowledgeBase/KB31.aspx

Regards

Adam

Tuesday, February 12, 2013 2:43:07 PM
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re: inflectra.adam on Monday, February 11, 2013
Hi Adam,
Thank you. There is no longer the error.
Regards,

Nathalie
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