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Department information for incident's owners

Monday, February 25, 2013

sebasdelos

Hello all,

I need to include the User Department information for incident's owners, because we have several development groups for thems, and we need to track where they are asigned.

Could you please tell me how can I do that?

Thanks a lot in advance.

Regards,

Sebastian

3 Replies

Tuesday, February 26, 2013

inflectra.david

re: sebasdelos Monday, February 25, 2013

Hi Sebastian

Unfortunately we display the Department field currently in the owner field on the various artifact list pages.

Regards

Adam

Thursday, February 28, 2013

sebasdelos

re: inflectra.david Tuesday, February 26, 2013

Thank you for your support, Adam.

So, I must to create "virtual" users like departments in order to asign incidents to that owners, is this correct?

Regards,

Sebastian

Friday, June 20, 2014

jmckee

re: inflectra.david Tuesday, February 26, 2013

I don't understand what is meant by "display the Department field currently in the owner field on the various artifact list pages". I added a value in the Department field on a specific user and do not see the department name next to their name in the list view or owner field.

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Started: Monday, February 25, 2013
Last Reply: Friday, June 20, 2014
Replies: 3
Views: 2961

Department information for incident's owners

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