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Unable to connect to server with excel 2007 add-in: content type mismatch

Tuesday, August 6, 2013

mmccomb

I installed the excel add-in and all prerequisites according to documentation. Downloaded and opened SpiraImportTemplate for excel. When I go to the add-in and connect I get the following message:

"Unable to connect to Server. The error message was 'The content type text/html of the response message does not match the content type pf the binding (text.xml; charset=utf-8)."

My browser access to spiratest works without issue. Please advise.

Running Spiratest v4.0 (006).

2 Replies

Tuesday, August 6, 2013

inflectra.david

re: mmccomb Tuesday, August 6, 2013

Hi Matthew

I think you have the URL incorrect, causing it to pull back HTML instead of XML.

If that's not the case, please submit a help desk ticket with a screenshot of the Excel connection box including the URL that you are using.

Thanks

Adam

Wednesday, August 7, 2013

mmccomb

re: inflectra.david Tuesday, August 6, 2013

Hi Adam,

The server address was changed on me so I was just using the wrong URL as you suggested.

thanks,

-Matt

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Started: Tuesday, August 6, 2013
Last Reply: Wednesday, August 7, 2013
Replies: 2
Views: 1364

Unable to connect to server with excel 2007 add-in: content type mismatch

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