Unable to connect to server with excel 2007 add-in: content type mismatch

Tuesday, August 6, 2013
I installed the excel add-in and all prerequisites according to documentation.  Downloaded and opened SpiraImportTemplate for excel.  When I go to the add-in and connect I get the following message:

"Unable to connect to Server.  The error message was 'The content type text/html of the response message does not match the content type pf the binding (text.xml; charset=utf-8)."

My browser access to spiratest works without issue.  Please advise.  

Running Spiratest v4.0 (006).

2 Replies
Tuesday, August 6, 2013
re: mmccomb Tuesday, August 6, 2013

Hi Matthew

I think you have the URL incorrect, causing it to pull back HTML instead of XML.

If that's not the case, please submit a help desk ticket with a screenshot of the Excel connection box including the URL that you are using.



Wednesday, August 7, 2013
re: inflectra.david Tuesday, August 6, 2013
Hi Adam,

The server address was changed on me so I was just using the wrong URL as you suggested.


Spira Helps You Deliver Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885


  • Started: Tuesday, August 6, 2013
  • Last Reply: Wednesday, August 7, 2013
  • Replies: 2
  • Views: 2053