Unable to connect to server with excel 2007 add-in: content type mismatch

Tuesday, August 6, 2013
I installed the excel add-in and all prerequisites according to documentation.  Downloaded and opened SpiraImportTemplate for excel.  When I go to the add-in and connect I get the following message:

"Unable to connect to Server.  The error message was 'The content type text/html of the response message does not match the content type pf the binding (text.xml; charset=utf-8)."

My browser access to spiratest works without issue.  Please advise.  

Running Spiratest v4.0 (006).

2 Replies
Tuesday, August 6, 2013
re: mmccomb Tuesday, August 6, 2013

Hi Matthew

I think you have the URL incorrect, causing it to pull back HTML instead of XML.

If that's not the case, please submit a help desk ticket with a screenshot of the Excel connection box including the URL that you are using.



Wednesday, August 7, 2013
re: inflectra.david Tuesday, August 6, 2013
Hi Adam,

The server address was changed on me so I was just using the wrong URL as you suggested.


  • Started: Tuesday, August 6, 2013
  • Last Reply: Wednesday, August 7, 2013
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