Exception during synchronization with Jira

Monday, March 17, 2014
We are using Jira v5.2.11 and SpiraTest v4.0.

The synchronization with JIRA generates the following exception:

General Error: There is an error in XML document (178, 285).
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Inflectra.SpiraTest.PlugIns.Jira4DataSync.JiraSoapService.JiraSoapServiceService.getIssuesFromJqlSearch(String in0, String in1, Int32 in2)
at Inflectra.SpiraTest.PlugIns.Jira4DataSync.DataSync.Execute(Nullable`1 lastSyncDate, DateTime serverDateTime)

Any idea what the reason could be?
1 Replies
Monday, March 17, 2014
re: RolandBoeni Monday, March 17, 2014
Hi Roland

It looks like you're using the JIRA 4.x plugin, I would switch to our newer JIRA 5.x+ plugin that uses the newer JIRA REST API (instead of SOAP) and if you still get issues, send a copy of the error message to support@inflectra.com (or use the help desk link above).



Spira Helps You Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885


  • Started: Monday, March 17, 2014
  • Last Reply: Monday, March 17, 2014
  • Replies: 1
  • Views: 2682