Exception during synchronization with Jira

Monday, March 17, 2014
We are using Jira v5.2.11 and SpiraTest v4.0.

The synchronization with JIRA generates the following exception:

General Error: There is an error in XML document (178, 285).
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Inflectra.SpiraTest.PlugIns.Jira4DataSync.JiraSoapService.JiraSoapServiceService.getIssuesFromJqlSearch(String in0, String in1, Int32 in2)
at Inflectra.SpiraTest.PlugIns.Jira4DataSync.DataSync.Execute(Nullable`1 lastSyncDate, DateTime serverDateTime)

Any idea what the reason could be?
1 Replies
Monday, March 17, 2014
re: RolandBoeni Monday, March 17, 2014
Hi Roland

It looks like you're using the JIRA 4.x plugin, I would switch to our newer JIRA 5.x+ plugin that uses the newer JIRA REST API (instead of SOAP) and if you still get issues, send a copy of the error message to support@inflectra.com (or use the help desk link above).



Spira Helps You Deliver Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885


  • Started: Monday, March 17, 2014
  • Last Reply: Monday, March 17, 2014
  • Replies: 1
  • Views: 2765