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I cannot Import/Export Custom Values or Lookups using the MS Excel add-in because neither appears in the artefact drop-down list.
There doesn't seem to be much point in having these worksheet templates if you can't use them.
I don't think this is version specific to Excel 2003/2007/2010+, but I am on Office 2016 and SpiraTeam v4.
Has anyone else encountered this?
This issue typically occurs when the Excel add-in isn't fully synced with SpiraTeam's metadata. To fix:
- Ensure the add-in is updated and properly connected to your SpiraTeam instance.- Check that Custom Values and Lookups are enabled and populated in SpiraTeam.- Try restarting Excel and reloading the add-in to refresh the artifact list.- If still missing, contact Inflectra support—this may require a metadata sync or patch.
Common across versions; not Excel-specific.Best Regards,Thomas Henry
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