Defects tracking

Wednesday, October 4, 2017 12:47:05 AM

I am wondering if there is a way to check if an incident has failed a retest more then once? This could either be an incident listed with 'multiple retests' or multiple 'validation failed'

I understand you can select an incident and view the history, but this is not an option for such a large scale of incidents and  I am looking to have an overview of ALL incidents that have had a retest failed.

Another issue is I can not figure out how to see if a defect has reoccurred after being fixed/ resolved? How can I get an overview of all defects that have resurfuced?

Please let me know if anyone can help. 

3 Replies
Wednesday, October 4, 2017 2:51:57 PM
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re: a.coon on Wednesday, October 4, 2017 12:47:05 AM

Hi Alice

You can check to see if the defect was reopened vs. opened by using separate statuses in the workflow for Open vs. Reopen.

For the part about the history and the # times. People have published some custom reports that can do this in the Custom Report forum.

Regards

Jim

Thursday, October 5, 2017 12:23:20 AM
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re: inflectra.jimx on Wednesday, October 4, 2017

Thank you. Creating a custom report template seems like a suitable option.

However, I am struggling to locate the Administration > System > Edit Reports that is created to edit the reports and create a new template.

Are you able to assist with this? where is the 'Administration' located and is it only accessible for certain permissions?

Thanks!

Tuesday, October 10, 2017 3:56:39 PM
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re: a.coon on Wednesday, October 4, 2017

Hi Alice,

Click on the down arrow next to the Spira logo in the upper left. If you don't see a menu item for Administration, then you don't have access to it. To get access, please check with your internal SpiraTest administrator.  For custom reporting, you need "System Administrator" permission on your user, since it provides access to the entire database.

Regards,

Elise

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  • Started: Wednesday, October 4, 2017 12:47:05 AM
  • Last Reply: Tuesday, October 10, 2017 3:56:39 PM
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