When you install the Spira MS-Office Add-Ins to help import data into SpiraTest, SpiraPlan or SpiraTeam from Excel, Word or MS-Project the installer will check that you have the Microsoft Visual Studio Tools for Office (VSTO) pre-requisite installed. Sometimes if you have this already installed with a newer version it will prevent the install from completing.
This article describes the steps for importing data from an Excel
spreadsheet into KronoDesk. You can use this to import help desk tickets and notes.
Sometimes when you are using the SpiraTeam Importer for IBM Rational DOORS, you will get a DXL Runtime Error. This article explains the cause and provides the appropriate solution.
Sometimes when importing users from HPQC using the SpiraTest / SpiraTeam QC 9.0+ importer, it will fail to import the users.
This article describes the steps for importing data from an Excel spreadsheet into SpiraTeam. You can use this to import requirements, test cases, tasks, incidents and releases.