Articles Tagged 'import'

We had a customer that needed to load in a batch of customer users into our KronoDesk service desk platform. The built-in Excel add-on is only able to import help desk tickets, not users. So in this article we explain how you can use Rapise to bulk load in the data using the KronoDesk REST API.

We have a migration tool that makes it easy to move from HP ALM (aka Quality Center) to SpiraTeam. This article provides some more information on exactly what is migrated in each module.

A prospective customer asked us to elaborate on the pros and cons of importing into SpiraTeam using either ReqIF or the DOORS importer plug-in?

When you run the Sparx Enterprise Architect (EA) importer it should import requirements from Sparx EA into Spira (SpiraTest, SpiraTeam or SpiraPlan). If that doesn't happen then you may need to enable trace logging to see what's going on.

Sometimes when using our MS-Office Add-Ins (for Excel, Word and Project) on a new computer you will see an error message of the type:

Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Tools.Excel.Worksheet'. This operation failed because the QueryInterface call on the COM component for the interface with IID ...

This article explains the cause of these types of error and provides some common solutions
 

Of the unique needs of a requirements and test management system when working in the Defense industry, specifically when designing, building, and testing mission systems, is the ability to link individual test steps to the requirements. Since v5 of SpiraTest, this has been possible inside the Spira user interface, however many customers have been looking for a way to map test steps to requirements in bulk using Excel.

Many of our customers are importing from other tools, such as HP QC, HP ALM, Microsoft Test Manager, TestRail, etc. We have convenient import tools for these products. However sometimes these import tasks can fail due to interruptions. This article provides some solutions

When you install the Spira MS-Office Add-Ins to help import data into SpiraTest, SpiraPlan or SpiraTeam from Excel, Word or MS-Project the installer will check that you have the Microsoft Visual Studio Tools for Office (VSTO) pre-requisite installed. Sometimes if you have this already installed with a newer version it will prevent the install from completing.

We recently announced the release of an updated MS-Office plugin for Spira v5.0 that makes use of the new API in Spira 5.0. However some customers still need the older MS-Office 2010+ plugin for older versions of Spira (v4.x).

This article describes the steps for importing data from an Excel spreadsheet into KronoDesk. You can use this to import help desk tickets and notes.

Sometimes when you are using the SpiraTeam Importer for IBM Rational DOORS, you will get a DXL Runtime Error. This article explains the cause and provides the appropriate solution.

Sometimes when importing users from HPQC using the SpiraTest / SpiraTeam QC 9.0+ importer, it will fail to import the users.

This article describes the steps for importing data from an Excel spreadsheet into SpiraTeam. You can use this to import requirements, test cases, tasks, incidents and releases.