We had a customer that needed to load in a batch of customer users into our KronoDesk service desk platform. The built-in Excel add-on is only able to import help desk tickets, not users. So in this article we explain how you can use Rapise to bulk load in the data using the KronoDesk REST API.
Sometimes you want to get a report of all the users in the system. The custom reporting system in Spira allows you to create a custom report of all the users. This articles describes the process for creating such a report.
One of the features of the Spira synchronization service for Atlassian Jira is that it automatically adds relevant links to the user story and issue pages in Jira to make it easier to navigate from Jira back to SpiraTest, SpiraTeam, or SpiraPlan. Some users have reported these links are no longer visible.
When you have a user defined function in Rapise, you sometimes want to jump to it.
This usually just means that the restored database just needs to be linked to the existing database server login. This can be done by executing the appropriate SQL command listed below:
By design Rapise tries to record user activity on the highest
possible level. This makes recorded actions more readable and universal (often several lower-level user actions are combined)
Rapise uses a heuristics to
distinguish meaningful activity from low level actions. In some cases
this leads to a result that some user activity is not automatically
recorded (for example, a mouse click before entering text in a box).
There is a broad range of available UI platforms and libraries.
The variety of graphical widgets makes user interface robust and
beautiful. Rapise tries to recognize as much objects as possible.
However this range is growing and there are always widgets that are not
If you are using Rapise on Windows Vista or Windows 7 it is not necessary to disable the Windows User Account Control (UAC)
to use Rapise. Unlike some other automated testing tools on market, you can use Rapise with UAC enabled.
If KronoDesk v1.1 was installed or upgraded before Patch #5, guests (users that are not logged in) cannot view user avatars.